A review of servitization theoretical foundations

نویسندگان

چکیده

Purpose: This study seeks to analyse how the servitization topic has been addressed through different theoretical approaches. More specifically, aim is answer two key questions: What approaches have used phenomenon of servitization? specific aspects process analysed each approach?Design/methodology/approach: paper adopts a systematic literature review. The first step involves descriptive analysis, which then followed by thematic one.Findings: results show that according main boundary firm theories (Resource-based view, Game theory, and Transaction cost economics) organizational boundaries (Contingency theory Resource dependence theory), among others. From perspective these frameworks, following topics received most scholarly attention: Performance, Capabilities, Supply Chain Management, Business Model, Strategy, Sustainability.Originality/value: Observations are made on relevance diverse development research into servitization. suitable lenses recommended for future research.

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ژورنال

عنوان ژورنال: Journal of Industrial Engineering and Management

سال: 2021

ISSN: ['2013-8423', '2013-0953']

DOI: https://doi.org/10.3926/jiem.3466